Frequently Asked Questions

Quiet connects you with licensed therapists through secure video sessions. Simply sign up, browse available therapists, book a session, and meet with your therapist online. All sessions are conducted through our HIPAA-compliant platform.

All our therapists are licensed mental health professionals with advanced degrees in psychology, counseling, or social work. They have completed rigorous training and maintain active licenses in their respective states.

Sessions are priced at $10 per credit, with most sessions requiring 1 credit. We offer various credit packages to suit different needs, and you can purchase credits as needed.

Yes, we take your privacy seriously. Our platform is HIPAA-compliant and uses bank-level encryption to protect your data. All sessions are confidential and your information is never shared without your consent.

Yes, you can browse our network of therapists and choose one that best fits your needs. You can filter by specialization, availability, and read their profiles before making a selection.

You can cancel or reschedule sessions up to 24 hours before your appointment without any penalty. Late cancellations may result in a credit being used. We understand that life happens and try to be flexible.

Currently, we operate on a self-pay basis using our credit system. This allows us to provide consistent, high-quality care without the limitations of insurance networks. We're working on insurance partnerships for the future.

We offer various therapeutic approaches including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, and more. Our therapists specialize in areas like anxiety, depression, relationships, trauma, and stress management.

Standard therapy sessions are 50 minutes long, which is the traditional therapy hour. This allows enough time for meaningful work while respecting your schedule.

If you're experiencing a mental health crisis, please contact emergency services immediately (911) or call the National Suicide Prevention Lifeline at 988. While we provide ongoing therapy, we're not equipped for crisis intervention.

You'll need a device with a camera and microphone (computer, tablet, or smartphone), a stable internet connection, and a private space for your session. Our platform works on all major browsers and devices.

Therapy progress varies for each person. You might notice improved mood, better coping skills, reduced symptoms, or enhanced relationships. Regular check-ins with your therapist help track progress and adjust treatment as needed.