Online Therapy & Mental Health FAQs

Quiet connects you with licensed therapists through secure video sessions. Simply sign up, browse available therapists, book a session, and meet with your therapist online. All sessions are conducted through our HIPAA-compliant platform.

All our therapists are licensed mental health professionals with advanced degrees in psychology, counseling, or social work. They have completed rigorous training and maintain active licenses in their respective states.

Each therapy session costs 5,000 Naira. We offer flexible payment options and you can book sessions as needed. All payments are processed securely through our platform.

Yes, we take your privacy seriously. Our platform is HIPAA-compliant and uses bank-level encryption to protect your data. All sessions are confidential and your information is never shared without your consent.

Yes, you can browse our network of therapists and choose one that best fits your needs. You can filter by specialization, availability, and read their profiles before making a selection.

You can reschedule sessions up to 24 hours before your appointment. However, if you cancel therapy sessions, no refunds will be provided. We understand that life happens and encourage rescheduling rather than cancellation.

Currently, we operate on a self-pay basis using our credit system. This allows us to provide consistent, high-quality care without the limitations of insurance networks. We're working on insurance partnerships for the future.

We offer various therapeutic approaches including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, and more. Our therapists specialize in areas like anxiety, depression, relationships, trauma, and stress management.

Each therapy session is 30 minutes long. This duration is designed to be effective while fitting into your busy schedule. The focused time allows for meaningful therapeutic work.

If you're experiencing a mental health crisis, please contact emergency services immediately. In Nigeria, call 112 for general emergencies, 767 for Lagos State Emergency Management Agency (LASEMA), or 0800 333 3333 for Domestic and Sexual Violence Response Team. While we provide ongoing therapy, we're not equipped for crisis intervention.

You'll need a device with a camera and microphone (computer, tablet, or smartphone), a stable internet connection, and a private space for your session. Our platform works on all major browsers and devices.

Therapy progress varies for each person. You might notice improved mood, better coping skills, reduced symptoms, or enhanced relationships. Regular check-ins with your therapist help track progress and adjust treatment as needed.